Crosswords for webOS

Available in the webOS App Catalog

System Requirements

Compatible with Palm Pre, Pre 2, Pixi, TouchPad, and Veer devices connected to the internet via EVDO/3G or WiFi.

View the Crosswords for webOS FAQ! Have questions about Crosswords for webOS? Find answers at the Crosswords for webOS Frequently Asked Questions page!

Follow us on Twitter to be notified of the latest Crosswords updates!

Select Your System

Pick your system to see if it's compatible with this program!

Compatible Devices

Crosswords for webOS compatible devices:

  • Palm Pixi
  • Palm Pre
  • Pre 2
  • TouchPad
  • Veer
  • Veer
  • TouchPad
  • Pre 2
  • Palm Pre
  • Palm Pixi

Frequently Asked Questions:

General Questions

  1. What is the difference between Crosswords and Crosswords 2 for webOS?

    Crosswords 2 is a TouchPad-optimized version of Crosswords for webOS. We wanted to ensure that Crosswords 2 was available at the TouchPad launch, but unfortunately due to initial limitations with webOS 3.x, we were unable to create a universal installer that would allow previous Crosswords users from freely upgrading to the TouchPad-optimized version. Consequently, we released a separate version.

    In the time since Crosswords 2's release, we've been able to submit a free update to Crosswords for webOS that includes TouchPad support, however this version is still awaiting approval. Our apologies for the inconvenience!

  2. What is the difference between Crossword Light and Crosswords for webOS?

    Crossword Light is free and has the same puzzle solving features as Crosswords for webOS, but you can only use it to solve the pre-installed puzzles that come with it. If you want to download new puzzles from crossword providers, you have to upgrade to Crosswords for webOS.

  3. What newspaper puzzles and providers does Crosswords for webOS support?

    Crosswords for webOS can retrieve puzzles from the following providers:

    US-style Providers
    Name Schedule Difficulty
    American Values Club Crossword (Premium subscription required) Weekly (Wednesday) Moderate
    Andy Kravis, Cruciverbalist at Law
    Weekly (Saturday) Medium/Hard
    Chronicle of Higher Education Weekly (Sunday) Moderate
    Cox & Rathvon/Hook Sunday Puzzles (Boston Globe) (Archives only - moved to the Premium Provider CRooked Crosswords on February 3rd, 2013) Weekly (Sunday) Very Hard/Amazingly Hard
    CRooked Crosswords: Cox & Rathvon/Hook Sunday Puzzles (Premium subscription required) Weekly (Sunday) Very Hard/Amazingly Hard
    Neville Fogarty
    Weekly (Friday) Medium
    Glutton for Pun
    Weekly (Wednesday) Very Hard
    Liz Gorski's Crossword Nation
    Weekly (Tuesday) Easy
    Ink Well
    (formerly Village Voice Crosswords)
    Weekly (Friday) Moderate
    Jonesin' Weekly (Thursday) Quick/Moderate
    Joseph
    (King Features)
    Monday-Saturday Easy/Simple
    Matt Gaffney's Crossword Contest Weekly (Friday) Moderate
    Murchie's Monday Fills Weekly (Monday) Quick/Moderate
    Newsday Daily Moderate
    New York Times Classic
    (Have not updated since Sept. 16th, 2012)
    Weekly (Sunday) Easy to Nearly Impossible
    New York Times
    (New York Times Premium Crossword subscription required)
    Daily Easy to Nearly Impossible
    The Onion A.V. Club (Archives only - ceased publishing on December 5th, 2012) Weekly (Thursday) Moderate
    People Magazine Monthly (Friday) Simple/Easy
    Premier
    (King Features)
    Weekly (Sunday) Quick/Moderate
    Puzzle Express Weekly (Monday) Simple
    Brendan Emmett Quigley Monday & Thursday Moderate/Difficult
    Sheffer
    (King Features)
    Monday-Saturday Simple/Easy
    Thinks.com
    (Archives only - ceased publication on May 31st, 2011)
    Daily Easy/Quick
    Tulsa World
    (Archives only - changed syndicates on June 11th, 2011)
    Daily Easy/Quick
    Washington Post Puzzler
    (Archives only, temporarily, due to a puzzle format change)
    Weekly (Sunday) Difficult
    Washington Post TV
    (Archives only - ceased publication on November 6th, 2011)
    Weekly (Sunday) Simple/Easy
    World of Crosswords Monthly (Sunday) Moderate
    UK-style Providers
    Name Schedule Difficulty
    Independent Concise Daily Easy/Simple
    Manchester Evening News (Archives only - ceased publishing online on September 7th, 2013) Daily Easy/Simple
    Sydney Morning Herald
    (Archives only - ceased publishing online on August 29th, 2009)
    Daily Easy
    Telegraph UK Quick
    (Telegraph Puzzles subscription required)
    Daily Hard/Amazingly Hard
    Cryptic Providers
    Name Schedule Difficulty
    The Herald Cryptic
    (Archives only - went premium-only on October 4th, 2010)
    Daily Hard
    Independent Cryptic Daily Hard
    Sydney Morning Herald Cryptic
    (Archives only - ceased publishing online on August 29th, 2009)
    Daily Very Hard
    Telegraph UK cryptic
    (Telegraph Puzzles subscription required)
    Daily Hard/Nearly Impossible
    French Providers
    Name Schedule Difficulty
    Le Monde
    (Archives only - ceased publishing online on January 4th, 2011)
    Daily Moderate

    Please note: this provider list is subject to change, and new providers are routinely added.

  4. Does Crosswords for webOS support cryptic crosswords?

    Yes, Crosswords for webOS supports cryptic crosswords!

  5. Does Crosswords for webOS support diagramless crosswords?

    Unfortunately, at this time, Crosswords for webOS does not support diagramless crosswords, however, support for diagramless puzzles may be added in a future version.

  6. I have a paid account with a newspaper – can I use my account to download puzzles from their website?

    Yup! Simply open the Crosswords menu and go to 'Preferences & Accounts'. Then scroll down to the provider you'd like to enter in credentials for, and tap 'Enter Premium Subscription Info'.

    If you've entered your username and password correctly you should see the following alert upon pressing the 'Validate' button:

  7. Can I import my own puzzles?

    Unfortunately, puzzle importing is not supported at this time.

  8. Can I use Crosswords if my webOS device isn't connected to the internet?

    Yes, you can fill in crosswords if you aren't connected to the internet. However, you can only download puzzles via your device's internet connection and/or via WiFi.

  9. How many puzzles can Crosswords for webOS hold?

    Crosswords for webOS can hold as many puzzles as you have space on your device for.

  10. How do I re-install Crosswords for webOS?

    If you've purchased Crosswords for webOS, you can re-install it by logging into the App Catalog using the same account you used to purchase Crosswords. Then simply access the Crosswords App Catalog page and tap or click 'Buy App'. You will not be charged again for the download. The App Catalog will recognize that you've previously purchased it and automatically re-download Crosswords for you.

  11. How do I delete Crosswords for webOS from my device

    To delete Crosswords from your handheld, go to 'Device Info' in your webOS menu. Scroll down to the bottom of the screen and tap 'More Info'. On the following screen, tap the 'Software' button. From there, you can delete Crosswords or Crossword Light from your device.

  12. I registered Crosswords for Palm OS/Pocket PC. What is your upgrade policy?

    Unfortunately, due to limitations with the App Catalog, we cannot issue free upgrades for previously registered Crossword Puzzles users.

  13. Can I run Crosswords for webOS on my TouchPad/webOS 3.x device?

    Yes, Crosswords for webOS is TouchPad-compatible and will run on webOS 3.x devices.

  14. I have some ideas and suggestions for Crosswords for webOS!

    We'd love to hear your feedback! Simply email them to us at sales@standalone.com and we'll get right back to you!

  15. Can I suggest a puzzle or puzzle provider?

    You certainly can - just click here and fill out the form, and we'll look into adding your requested puzzles to Crosswords!

Downloading and Playing Puzzles

  1. How do I get new puzzles?

    Pre/Pixi-only: To get new puzzles, simply tap the 'Get Today's Puzzles' button at the top of the puzzle list. This will automatically download all of the latest crossword puzzles to your device.

    TouchPad-only: To get new puzzles, open the puzzle list by tapping on the puzzle list icon in the clue bar, then tap the refresh icon at the bottom of the puzzle list screen next to the puzzle count.

  2. But I want more puzzles! How do I play older puzzles?

    You can download older puzzles from our archives by tapping the + button at the top of the puzzle list, or by selecting 'Get Puzzles' from the Puzzle List menu. Then all you have to do is choose which day you want puzzles from!

  3. I'm sick of my puzzles. How do I remove them?

    Pre/Pixi-only: To delete puzzles from your puzzle list, go to the puzzle list screen, open the Crosswords menu and select 'Delete Puzzles'. Want to delete all of the puzzles, or just your incomplete, or completed puzzles? Tap the 'Delete' button and then select an option.
    If you want to delete a single puzzle, you can swipe it to the left in the puzzle list.

    TouchPad-only: To delete puzzles from your puzzle list, go to the puzzle list screen, and tap the 'Edit' button.
    If you want to delete a single puzzle, you can swipe it to the left in the puzzle list.

  4. Can I download a puzzle that I've already deleted?

    No problem! Simply tap on the '+' or select 'Get Puzzles' from the Crosswords menu to bring up the puzzle archive calendar. Tap and hold on the date of the puzzle you deleted. A prompt will ask you if you want to re-download all puzzles for that day, then tap 'Download'.

  5. How do I navigate the puzzle grid?

    You can simply tap on the squares in the puzzle grid, and the left and right arrows at the bottom of the screen move you to the next/previous clue. You can also 'swipe' the clue bar with your finger to advance/go backwards to the next available adjacent square.

    Pre/Pixi-only: You can also navigate the grid by using the following keyboard shortcuts:

    • Shift: Jump to the prior clue.
    • Period (.): Jump to the next clue.
    • Comma (,): Zoom in/out
    • Spacebar: Switch between Across and Down.

  6. How do I switch between Across and Down?

    Just double-tap on the active, yellow, square to toggle from Across to Down (and vice versa). You can also tap on the middle of the clue bar at the bottom of the screen.

    Pre/Pixi-only: Pre/Pixi users can also use the spacebar to toggle between Across and Down.

    TouchPad-only: TouchPad users can tap on the 'toggle orientation' button at the bottom-left of the keyboard.

  7. Can I fill in my answers in 'pencil' instead of in 'pen'?

    Pencil mode is not supported at this time.

  8. Can I play Crosswords in landscape mode?

    At this time, you can only play in landscape mode if you're playing on a TouchPad.

  9. Can I enter multiple letters/numbers in a square?

    Pre/Pixi-only: Yes – simply tap and hold on a square until a square pops up. When you're done, simply tap the grayed-out section of the grid to exit multi-character mode.

    TouchPad-only: Simply tap on the 'REBUS' button on the on-screen keyboard (or the '\' (back-slash) button on an external keyboard) to enter in multiple letters. When you're done, simply tap the grayed-out section of the grid to exit multi-character mode, or jump to another clue.

  10. Can I enter numbers in a square?

    Pre/Pixi-only: To enter in numbers, press and hold the orange button while pressing the number key.

    TouchPad-only: To enter in numbers, just tap the '123' button on the on-screen keyboard.

  11. I like to get up close and personal with my puzzles. Can I zoom in on the squares?

    Pre/Pixi-only: To zoom in or out, simply tap the magnifying glass icon next to the title of the puzzle, or press the comma keyboard button.

    TouchPad-only: Unfortunately zoom is currently not supported on tablets, but we'll be adding it in a future update.

  12. Can I cheat and have the program tell me when I've made a mistake?

    Of course! Simply go to 'Preferences & Accounts' via the Crosswords menu, then toggle the 'Show Mistakes' option so that it's set to 'On'.

  13. Can I reveal answers and check for errors?

    Pre/Pixi-only: Yes you can. Tap on the Crosswords menu, then select 'Hints for Clue' or 'Hints for Puzzle'.

    TouchPad-only: Just tap on the 'Hints' icon next to the puzzle list icon in the clue bar to bring up additional hint and reveal options.

  14. What are the black or triangles that sometimes appear in a square?

    Those black/red triangles only appear in a square that you've previously revealed. These marks will not be displayed if you have 'Show Mistakes' turned on.

  15. I see 'Unknown Provider' in my Puzzle List, what should I do?

    This indicates that Crosswords doesn't have the provider data for the puzzle at this time. As Crosswords periodically checks for new provider data, this issue should resolve itself within 24 hours. If not, please feel free to contact us.

Leaderboards and Accounts

  1. What are the leaderboards?

    Leaderboards allow users to compete to see who can finish a puzzle first. All you have to do is sign up for an account (see the following question) and every time you complete a puzzle, your elapsed time will be uploaded to the leaderboard for all players to see!

  2. How do I sign up for an account?

    To create an account, open the Crosswords menu, tap on 'Preferences & Accounts', then tap 'Configure Account'. Simply enter in your email address, a password and a nickname. The nickname is the name we'll use for the leaderboard, so please be considerate. If you do not enter in a nickname then your leaderboard scores will not be displayed to the public.

  3. What if I don't remember my account password?

    If you've had to re-install Crosswords and you don't remember your account password, just enter in your email address, then fill out the password field with your new password. If you last used your account with this device, that password will become your new password. Otherwise, an email will be sent to you containing a link to reset your password.

  4. What if I don't want my times to be posted on the leaderboard?

    If you've created an account but don't want your scores to be posted to the leaderboard, just delete your nickname from the 'Edit Account' screen under 'Preferences & Accounts'.

  5. What happens to my score if I use hints?

    We have two separate leaderboards: one for users that don't use hints, and one for those who do. If you've used a hint, then your time will be displayed on the 'Hints' leaderboard.

  6. My puzzle times aren't showing up in the leaderboard! Why not?

    Right now, scores aren't displayed for solution-less puzzles until a solution is available. This includes 'Today's' New York Times puzzle as well as 'Today's' and 'Sunday' Telegraph puzzles.

    Otherwise, make sure you've created an account by going to 'Preferences & Accounts' > 'Configure Account'. Make sure you have a nickname assigned to your account. Also, to keep the 'Hints' leaderboard fair, we will not submit a score if less than 75% of the puzzle is complete and the user selects 'Solve Entire Puzzle'. If you're still having problems uploading scores, please contact us.

  7. Can I view the leaderboard scores without completing the puzzle?

    Of course! Just tap on the puzzle title (or open the Crosswords menu and tap 'Puzzle Info') while viewing the puzzle and you'll find the leaderboard displayed at the bottom of the screen.

  8. Can I turn off the leaderboard?

    If you'd prefer that Crosswords not update leaderboard scores, or post your completion times to the leaderboard, you can disable it by tapping on the Settings gear, scrolling down to 'Display Leader Boards' and toggling it to 'Off'.

Additional Options

  1. Where are my clue numbers?

    If you're not seeing clue numbers, you may have your clue numbers preference toggled to 'off'. Simply open your Crosswords menu and tap 'Preferences & Accounts'. Slide 'Show Clue Numbers' so it's toggled to 'On'.

  2. I don't like the game skipping squares for me. Can I change that?

    Not a problem. Just open the Crosswords menu and tap 'Preferences & Accounts' and change the 'Skip Filled Squares' option to 'Off'.

  3. Can I keep it from automatically jumping to the next clue?

    Yes - open the Crosswords menu and tap 'Preferences & Accounts' and and toggle the 'Auto-Jump to Next Clue' option to 'Off'.

  4. I think I screwed up my puzzle big time. Can I wipe the puzzle clean?

    Yup - while viewing your puzzle, open your Crosswords menu and tap 'Clear' or 'Clear Puzzle'. Several options will appear, and you can choose to either clear the entire puzzle, or just the current clue.

    TouchPad-only: You can also clear errors by tapping on the Hints icon in the clue bar, and then select one of the 'Clear...' options.

  5. Can I delete just the errors, instead of the entire puzzle?

    Pre/Pixi-only: Not a problem. Just tap and hold down the 'backspace' key until the deletion options appear, then select 'Clear All Errors'. (Please note that errors cannot be cleared if the puzzle is encrypted.)

    TouchPad-only: You can also clear errors by tapping on the Hints icon in the clue bar, and then select 'Clear Puzzle Errors'.

  6. Can I set which papers and providers I download puzzles from?

    Yes! Simply go to 'Preferences & Accounts' and scroll down to 'Providers' or 'Select Puzzle Providers', then simply toggle the providers you want to download puzzles from. Additionally, you can turn off all providers of a certain type; for instance, if you'd rather not receive Cryptic Crosswords, scroll down to the bottom of the 'Cryptic Puzzles' provider list and tap 'All Off'.

  7. Can I turn on automatic puzzle downloads?

    No problem. Simply go to 'Preferences & Accounts', tap the 'Select Puzzle Providers' option if it's available', then turn 'Auto-Download Puzzles' to 'Off'.

  8. Can I sort my puzzles in ascending/descending order?

    Pre/Pixi-only: To change the sort order of your puzzles, simply tap on the sort type button (the calendar/newspaper/clock) a second time. This will reverse the current sort order.

  9. Are there any shortcuts for scrolling through my puzzles?

    Pre/Pixi-only: Yep! You can jump to the next date or provider by pressing the spacebar. If you're viewing puzzles by provider type, you can also enter in the first few letters of the provider name to instantly jump to that provider.

  10. Does Crosswords support on-screen keyboards?

    Only Crosswords for TouchPad was tested with on-screen keyboards. If you're playing Crosswords on a phone, we recommend that you do not use an on-screen keyboard with it at this time.

Common Provider Problems

  1. Crosswords won't accept my Telegraph credentials!

    Please make sure you're entering in your new Telegraph puzzle, as the Telegraph recently requested that all users reset their password.

  2. Where did the Cox/Rathvon & Hook (Boston Globe) puzzles go?

    This provider has decided to move to a subscription model. You can subscribe to their puzzles at crookedcrosswords.com. To download their puzzles via Crosswords, tap on the Settings gear, then select 'Select Puzzle Providers' and tap 'Enter Premium Subscription Info' under 'Crooked Crosswords'. Enter your email address and the password you were provided, and their crosswords will be available the next time you download puzzles.

    If you encounter problems with your credentials, or issues with the puzzles, please contact support@crookedcrosswords.com.

  3. Where did the AV Club puzzles go?

    The Onion AV Club ceased publishing crossword puzzles in December, 2012, but the authors have set up a new subscription service for their puzzles. To subscribe, please visit The American Values Club Xword.

    To download their puzzles via Crosswords, tap on the Settings gear, then select 'Select Puzzle Providers' and tap 'Enter Premium Subscription Info' under 'American Values Crossword'. Enter your email address and the password you were provided, and their crosswords will be available the next time you download puzzles.

    If you encounter problems with your credentials, or issues with the puzzles, please contact support@avxwords.com.

  4. I can't download puzzles via Puzzle Pointers or Cruciverb through your 'Browse the Web' feature!

    The most common problem that occurs when trying to import puzzles is simply that the puzzle does not exist at the link that you've tapped on. Several of the sites featured in the 'Browse the Web' list have a number of bad/future links (including the Puzzle Pointer website). In these cases, please note that we do not own or operate any of the the sites linked in the 'Browse the Web' browser, and we cannot provide support for missing puzzles. Sorry!

  5. New York Times Classic puzzles no longer download!

    Unfortunately, the New York Times have not updated the free New York Times Classic puzzle since September 16th, 2012. Until they update their puzzle, we cannot download new New York Times Classic puzzles. Sorry!

  6. I'm a New York Times Home Delivery subscriber and I can no longer download NYT puzzles!

    In July 2012, New York Times removed Premium Crosswords access for those with Home Delivery subscriptions. However, if you add a New York Times Premium Crosswords Subscription to your Home Delivery account, you'll still be able to download puzzles via Crosswords.

  7. I subscribed to the New York Times crosswords via iTunes and/or the 'NYTimes Crosswords' iOS/Android app, but my credentials do not work in Crosswords!

    Unfortunately, subscribing to crosswords via iTunes and/or the 'NYTimes Crosswords' only allows you to access those puzzles from within the 'NYTimes Crosswords' app. You must have a New York Times Premium Crosswords Subscription in order to access New York Times puzzles within Crosswords.

  8. I'm a New York Times Digital Subscriber and I can't download NYT puzzles via Crosswords!

    Unfortunately your New York Times Digital Subscription does not allow you access Premium Crosswords via the New York Times website, so your credentials will not work in Crosswords. Sorry!

  9. I'm a New York Times Reader user and can no longer download NYT puzzles!

    The New York Times no longer allows Reader users to access the Premium Crosswords area, so your credentials will no longer work in Crosswords.

  10. What happened to the Washington Post TV?

    The Washington Post TV is no longer being published, however, older Washington Post TV Puzzler puzzles are still available via the puzzle archive.

  11. Tulsa World puzzles have offset clues/I no longer receive Tulsa World puzzles!

    Tulsa World was experiencing a number of problems with their prior crossword provider, including a clue offset issue that caused grid alignment problems with the second half of their puzzles. They've since switched puzzle providers, and we're currently unable to download their puzzles. Our apologies for the inconvenience!

  12. Where did the Philadelphia Inquirer puzzles go?

    At the request of the puzzle author we have removed their puzzles from Crosswords. Our apologies for the inconvenience!

  13. Where did the Wall Street Journal puzzles go?

    Unfortunately the Wall Street Journal has requested that we remove their puzzles from Crosswords. However, they are still available weekly at http://www.fleetingimage.com/wij/xyzzy/11-wsj.html and can be imported via the Puzzle Calendar (the '+' button on the Puzzle List screen) > 'Browse the Web'. Our apologies for the inconvenience!

  14. I no longer receive the Globe & Mail!

    Unfortunately the Globe & Mail has requested that we remove their puzzles from Crosswords, so we can no longer support them within Crosswords. Sorry!

  15. Where did the Houston Chronicle puzzles go?

    The Houston Chronicle has changed providers and now features Sheffer and Premier puzzles. If you're looking for CrosSynergy puzzles and are running Crosswords on an Android or iOS device, you can download them by tapping on the '+' button while viewing the puzzle list,

  16. I no longer receive Le Monde puzzles!

    Unfortunately it appears that Le Monde has discontinued publishing puzzles on their website as of January 4th, 2011. Consequently, Crosswords can no longer download puzzles for them. Sorry!

  17. Where did the Village Voice puzzles go?

    Village Voice puzzles are now known as 'Ink Well', as these puzzles no longer appear in the Village Voice.

  18. Where did the Guardian/Observer puzzles go?

    Unfortunately Guardian News & Media Ltd has requested that their puzzles no longer be made available from within Crosswords, and after July 18th, 2010 you will not be able to download any Guardian or Observer puzzles. Our apologies for the inconvenience!

  19. I no longer receive New York Sun puzzles!

    Unfortunately the New York Sun ceased publishing on September 30th, 2008. The last available puzzle was October 3rd, 2008.

  20. Why do I no longer receive Sydney Morning Herald puzzles?

    Unfortunately the Sydney Morning Herald has decided to only print their crosswords in the print edition of the paper – they’ll no longer be available online. Consequently, Crosswords for iPhone/iPad can no longer download new Sydney Morning Herald puzzles. However, old puzzles are currently still available via the archives.

  21. Why do I no longer receive The Herald Cryptic?

    Unfortunately The Herald has decided to move their puzzles behind a pay wall and, at this time, Crosswords does not support their authentication system. Consequently, Crosswords for iPhone/iPad can no longer download new Herald Cryptic puzzles.

  22. I can't view hints for today's Telegraph/People Magazine puzzle!

    Unfortunately the Telegraph doesn't publish hints for a puzzle until the next day's puzzle is available (and, in some Telegraph and People Magazine cases, even longer).

    However, Crosswords will automatically look for available hints every time you tap 'Get Today's Puzzles' and update the puzzle when they're available, so if your current puzzle is hint-less, try viewing it again the next time you download new puzzles.

Common Application Problems

  1. I upgraded to Crosswords 2.0.0 and I cannot download any puzzles!

    There was a problem with Crosswords v.2.0.0 that prevented webOS 1.4.5 users from downloading puzzles. This problem has been fixed in Crosswords v.2.0.2, currently available in the App Catalog.

  2. Crosswords for TouchPad is very slow!

    If you're encountering performance problems with Crosswords on your TouchPad, we suggest that you upgrade to Crosswords v.2.0.2, currently available in the App Catalog.

  3. I can't download puzzles through Crosswords for TouchPad!

    There's a known bug that can disrupt puzzle downloads in Crosswords v.2.0.0 on TouchPads. This has been fixed in v.2.0.2, now available in the App Catalog. Sorry for the inconvenience!

  4. I purchased Crosswords 2 for my TouchPad and can no longer find it in the App Catalog!

    Crosswords 2 was a TouchPad-only version of Crosswords that we prepped for release prior to HP's announcement that they'd be supporting MultiPack apps (apps that can run on all webOS devices) and our decision to upgrade Crosswords for webOS to the MultiPack format. Unfortunately, HP posted both apps to the App Catalog, and we were unable to get Crosswords 2 removed from the App Catalog until recently. If you purchased Crosswords 2 and do not have a copy of Crosswords for webOS, please forward us a copy of your purchase confirmation, and we'll issue you a free promotional code for Crosswords. Otherwise, we suggest that you contact HP. Our apologies for the inconvenience!

  5. I can't download or install Crosswords or Crossword Light for webOS!

    Unfortunately this is not a problem with Crosswords or Crossword Light itself, but a bug with webOS that affects a small number of users. If you've encountered this problem, we suggest that you contact Palm technical support at http://www.palm.com/support, and they'll be able to assist you further.

  6. Help! Crosswords used to download puzzles, but now it doesn't!

    First, make sure that you don't have an incorrect username or password in any 'Premium Crosswords', or crosswords that require a subscription (such as New York Times or Telegraph crosswords). An incorrect username or password will prevent you from downloading puzzles.

    If you're still having problems downloading puzzles, you may have encountered an operating system bug on your device. Make sure that your device has been upgraded to the latest version, then double-check and make sure there's no available Crosswords upgrade in the App Catalog. If you still cannot download new puzzles, try closing and re-opening the program. If that doesn't work, try deleting and re-installing the program.

  7. Are there any additional known issues with Crosswords for webOS?

    There is a known issue where Crosswords may not detect that an internet connection is available when toggling Airplane Mode back on. Unfortunately this is the result of a webOS bug, and the only available workaround at the moment is to close and re-open Crosswords.

    If you have encountered an issue, please feel free to email us!