Stand Alone, Inc.

Frequently Asked Questions:

1. What newspaper puzzles and providers does Crosswords for Android support?

   Crosswords for Android can retrieve puzzles from the following free providers:

   US-style Providers

   Name	Schedule	Difficulty
   Chronicle of Higher Education	Weekly (Sunday)	Moderate
   Cox & Rathvon/Hook Sunday Puzzles (Boston Globe)	Weekly (Sunday)	Very Hard/Amazingly Hard
   Liz Gorski's Crossword Nation (Premium subscription required)	Biweekly (Tuesday)	Easy
   I Swear Crosswords	Weekly (Friday)	Quick/Moderate
   Ink Well (formerly Village Voice Crosswords)	Weekly (Friday)	Moderate
   Jonesin'	Weekly (Thursday)	Quick/Moderate
   Joseph (King Features)	Monday-Saturday	Easy/Simple
   Murchie's Monday Fills	Weekly (Monday)	Quick/Moderate
   Newsday	Daily	Moderate
   New York Times Classic	Weekly (Sunday)	Easy to Nearly Impossible
   New York Times (New York Times Home Delivery or Premium Crossword subscription required)	Daily	Easy to Nearly Impossible
   The Onion A.V. Club	Weekly (Thursday)	Moderate
   People Magazine	Weekly (Friday)	Simple/Easy
   Premier (King Features)	Weekly (Sunday)	Hard
   Puzzle Express	Weekly (Monday)	Simple
   Brendan Emmett Quigley (Premium subscription required)	Monday & Thursday	Moderate/Difficult
   Sheffer (King Features)	Monday-Saturday	Simple/Easy
   Thinks.com (Archives only - ceased publication on May 31st, 2011)	Daily	Easy/Quick
   Tulsa World (Archives only - changed syndicates on June 11th, 2011)	Daily	Easy/Quick
   Washington Post Puzzler	Weekly (Sunday)	Difficult
   Washington Post TV (Archives only - ceased publication on November 6th, 2011)	Weekly (Sunday)	Simple/Easy

   UK-style Providers

   Name	Schedule	Difficulty
   Independent Concise	Daily	Easy/Simple
   Manchester Evening News	Daily	Easy/Simple
   Sydney Morning Herald (Archives only - ceased publishing online on August 29th, 2009)	Daily	Easy
   Telegraph UK Quick (Telegraph Puzzles subscription required)	Daily	Hard/Amazingly Hard

   Cryptic Providers

   Name	Schedule	Difficulty
   The Herald Cryptic (Archives only - went premium-only on October 4th, 2010)	Daily	Hard
   Independent Cryptic	Daily	Hard
   Sydney Morning Herald Cryptic (Archives only - ceased publishing online on August 29th, 2009)	Daily	Very Hard
   Telegraph UK cryptic (Telegraph Puzzles subscription required)	Daily	Hard/Nearly Impossible

   French Providers

   Name	Schedule	Difficulty
   Le Monde (Archives only - ceased publishing online on January 4th, 2011)	Daily	Moderate

   Please note: this provider list is subject to change, and new providers are routinely added.

2. Is there a demo available for Crosswords for Android?

   Yes, you can demo Crosswords for Android by downloading the free Crossword Light for Android app! Crossword Light shows off our award-winning interface along with a generous number of pre-loaded puzzles. Download it for free via the Android Market!

3. I have some ideas and suggestions for Crosswords for Android!

   We'd love to hear your feedback! You can send feedback by filling out this form, or you can email us at sales@standalone.com and we'll get right back to you!

4. Can I suggest a puzzle or puzzle provider?

   You certainly can - just click here and fill out the form, and we'll look into adding your requested puzzles to Crosswords!

Common Provider Problems

1. I'm a New York Times Digital Subscriber and I can't download NYT puzzles via Crosswords!

   Unfortunately your New York Times Digital Subscription does not allow you access Premium Crosswords via the New York Times website, so your credentials will not work in Crosswords. Sorry!

2. I'm a New York Times Home Delivery user and can no longer download NYT puzzles!

   Due to problems with the New York Times authentication system, Home Delivery users briefly couldn't access Premium Crosswords. This problem has since been resolved and, if you're still having problems downloading puzzles, we suggest that you follow the instructions in this New York Times blog post to fix the issue. Our apologies for the inconvenience!

3. I'm a New York Times Reader user and can no longer download NYT puzzles!

   The New York Times no longer allows Reader users to access the Premium Crosswords area, so your credentials will no longer work in Crosswords.

4. What happened to the Washington Post TV?

   The Washington Post TV is no longer being published, however, older Washington Post TV Puzzler puzzles are still available via the puzzle archive.

5. Tulsa World puzzles have offset clues/I no longer receive Tulsa World puzzles!

   Tulsa World was experiencing a number of problems with their prior crossword provider, including a clue offset issue that caused grid alignment problems with the second half of their puzzles. They've since switched puzzle providers, and we're currently unable to download their puzzles. Our apologies for the inconvenience!

6. Where did the Boston Globe puzzles go?

   At the request of the puzzle authors, we have renamed the Boston Globe puzzles to 'Cox & Rathvon/Hook Sunday Puzzles (Globe)'. They are the same puzzles under a different provider name!

7. Where did the Philadelphia Inquirer puzzles go?

   At the request of the puzzle author we have removed their puzzles from Crosswords. However, they are still available weekly at http://www.fleetingimage.com/wij/xyzzy/11-mr.html and can be imported via the Puzzle Calendar (the '+' button on the Puzzle List screen) > 'Browse the Web'. Our apologies for the inconvenience!

8. Where did the Wall Street Journal puzzles go?

   Unfortunately the Wall Street Journal has requested that we remove their puzzles from Crosswords. However, they are still available weekly at http://www.fleetingimage.com/wij/xyzzy/11-wsj.html and can be imported via the Puzzle Calendar (the '+' button on the Puzzle List screen) > 'Browse the Web'. Our apologies for the inconvenience!

9. I no longer receive the Globe & Mail!

   Unfortunately the Globe & Mail has requested that we remove their puzzles from Crosswords, so we can no longer support them within Crosswords. Sorry!

10. Where did the Houston Chronicle puzzles go?

    The Houston Chronicle has changed providers and now features Sheffer and Premier puzzles. If you're looking for CrosSynergy puzzles, unfortunately they recently changed to the JPZ format, currently not compatible with Crosswords, but we hope to add JPZ support to Crosswords soon.

11. I no longer receive Le Monde puzzles!

    Unfortunately it appears that Le Monde has discontinued publishing puzzles on their website as of January 4th, 2011. Consequently, Crosswords can no longer download puzzles for them. Sorry!

12. Where did the Village Voice puzzles go?

    Village Voice puzzles are now known as 'Ink Well', as these puzzles no longer appear in the Village Voice.

13. Where did the Guardian/Observer puzzles go?

    Unfortunately Guardian News & Media Ltd has requested that their puzzles no longer be made available from within Crosswords, and after July 18th, 2010 you will not be able to download any Guardian or Observer puzzles. Our apologies for the inconvenience!

14. I no longer receive New York Sun puzzles!

    Unfortunately the New York Sun ceased publishing on September 30th, 2008. The last available puzzle was October 3rd, 2008.

15. Why do I no longer receive Sydney Morning Herald puzzles?

    Unfortunately the Sydney Morning Herald has decided to only print their crosswords in the print edition of the paper – they’ll no longer be available online. Consequently, Crosswords for iPhone/iPad can no longer download new Sydney Morning Herald puzzles. However, old puzzles are currently still available via the archives.

16. Why do I no longer receive The Herald Cryptic?

    Unfortunately The Herald has decided to move their puzzles behind a pay wall and, at this time, Crosswords does not support their authentication system. Consequently, Crosswords for iPhone/iPad can no longer download new Herald Cryptic puzzles.

17. I can't view hints for today's Telegraph/People Magazine puzzle!

    Unfortunately the Telegraph doesn't publish hints for a puzzle until the next day's puzzle is available (and, in some Telegraph and People Magazine cases, even longer).

    However, Crosswords will automatically look for available hints every time you tap 'Get Today's Puzzles' and update the puzzle when they're available, so if your current puzzle is hint-less, try viewing it again the next time you download new puzzles.